About

Carelink has been providing secure network and hosting services to the UK pharmacy and healthcare market for 20 years and is one of the most highly accredited technology brands in the sector.

Along with impressive technical expertise and a forward-thinking approach, we provide the highest standards of facilities and accreditations in security, quality assurance and service management. We continue to fully support and engage in the ongoing digital transformation of the NHS, acting as supplier, partner, extended IT function and strategist.

We provide a full range of network and infrastructure solutions through the Carelink HSCN Cloud portfolio, simplifying the supplier landscape and supporting an efficient and coherent approach to procurement and delivery of IT services.

The Team
Darren Turner
General Manager

Darren is responsible for shaping Carelink’s long-term commercial and delivery strategy, as well as supporting the healthcare team in developing Carelink’s HSCN hosting and managed services business.

He joined the company in 1998 and has more than 20 years of experience in delivering technical services to some of the UK’s largest healthcare organisations. Prior to joining Piksel Group he was a Senior Systems Engineer at RAF Fylingdales, North Yorkshire.

Darren holds a BSc in Theoretical Physics from the University of York and an MSc in Astronautics and Space Engineering from Cranfield University.

Darren Parker
Service Delivery Manager

As Service Delivery Manager, Darren works in tandem with the operations team to provide proactive professional care and the highest standards of operational delivery.

He joined the company in 2000, bringing with him more than 17 years of service and commercial experience from multiple business sectors, including seven years spent within healthcare. Darren’s excellent understanding of IT service management is matched by his ongoing commitment to delivering continual improvements in customer service.

Alongside other qualifications, Darren has CCNA and ITIL accreditations, including Foundation and Service Management certifications from the latter.

Clive Morris
Information Security Manager

As well as holding overall responsibility for the security of the Carelink business, Clive also supports the healthcare team in ensuring the security and compliance of Carelink’s HSCN hosting and managed services activities.

He joined the company in 2013 and has more than 30 years of experience delivering IT services to some of the UK’s largest organisations. Prior to joining Piksel Group he was the Data Loss Prevention Manager at Aviva Plc.

Clive holds a BSc in Computational Science from Leeds University and has been a Certified Information Systems Security Professional (CISSP) since 2007.

Steve Adcock
Senior Technical Architect

As Senior Technical Architect, Steve designs, manages and supports complex network architectures for healthcare organisations around the globe.

Joining Piksel Group in 2006 as a Firewall and Network Engineer, he began his career supporting some of the company’s many FTSE100 customers with their day-to-day network operations. Today, he is focused on maintaining the continuity and availability of the networks that support some of the world’s largest healthcare organisations.

With almost two decades of combined experience spread across Cisco and Brocade technologies, Steve holds numerous technical accreditations from both organisations.

Stephen Wilson
Programme and Project Director

With more than 25 years of experience in IT, Stephen is a senior project manager with considerable experience of delivering technology projects to organisations in fields including healthcare, pharmaceutical informatics, media and retail.

As Carelink’s Programme and Project Director, he is principally responsible for managing healthcare infrastructure projects from inception through to service delivery.

Prior to joining Piksel, Stephen worked for a number of software development companies and as a Research Associate at the University of York. He holds a BSc in Computer Science from the University of Strathclyde and an MSc in Computation from the University of Oxford.

David Lewis
Senior Technical Architect

David brings over 25 years of IT industry experience to Carelink, more than a decade of which has been spent within the Piksel Group.

As Senior Technical Architect, David is primarily responsible for the design, development and ongoing enhancement of software and infrastructure projects. His work encompasses the secure capture and processing of healthcare data from tens of thousands of remote sites as well as a Pharmacy ISP service, which connects high street pharmacies both to each other and the wider NHSnetwork. David’s background includes a BSc in Computer Science from the University of Bradford.

James White
Technical Architect

James joined Piksel Group in 2012 in a mixed customer managed service team supporting clients across multiple industry sectors including  healthcare, retail and transport.

For the last 3 years James has run the operations team for Carelink, providing day-to-day support as well as technical design and project delivery for a broad range of Microsoft and Linux stacks.

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